Frequently Asked Questions
Everything you need to know about your STUDIO TIA experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, swimwear and intimate apparel cannot be returned unless faulty.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our style consultants for personalized advice.
Do you ship internationally?
Yes, STUDIO TIA ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my STUDIO TIA garments?
To maintain the longevity of our fabrics, we recommend hand washing in cold water with mild detergent or using a delicate machine cycle. Always air dry in the shade to prevent color fading.